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EAP - Employee Assistance Program

ABOUT EAP

Bladen County Schools' Employee Assistance Program (EAP) is a confidential evaluation, referral, and counseling service provided, free of charge, to all eligible employees and dependent members of their household. Employees also have access to a wide variety of tools and resources for physical, financial and emotional well-being, and much more. The EAP service is provided by BCS Life Insurance provider, Colonial Life.

The EAP is available to help with problems that may affect you at home or at work such as family concerns, marital difficulties, stress, legal concerns, financial difficulties, parenting, and other concerns that may affect you. The goal is to help all BCS employees and their dependent family members to gain a better understanding of mental wellness, learn about the services available, and choose a plan of action.

SERVICES

The services offered by EAP serve as a free benefits program that utilizes a policy of support and assistance to a troubled employee, whether or not job performance is being adversely affected. The assistance is beneficial for people that are directly or indirectly suffering from behavioral/medical problems that tend to jeopardize their physical or mental health, work satisfaction, and continued employment. Such issues include:

  • physical illness
  • marital/family distress and conflicts
  • emotional problems, e.g. depression, stress, and anxiety
  • bereavement/grief and loss
  • eating disorders
  • parenting issues
  • interpersonal problems
  • work-related problems
  • medical/pain management/coping with illness
  • relationship problems
  • alcohol and/or substance abuse or dependency
  • financial problems

Is there a cost to the employee or household member?

There is no cost for services covered by the EAP.  If you decide you want services not included, then you will have to arrange and pay for those services separately.


CONFIDENTIALITY

Employee Assistance Program files are treated as medical/psychological files and as such are governed by the Health Insurance Portability and Accountability Act (or HIPPA) regulations and can only be released when clients give written consent or when the law requires (e.g. issues of abuse, threats to harm self and others, criminal investigation). The issue of confidentiality is of the highest importance to the EAP staff as it allows them to be most effective in providing essential services. 

Health Advocate: EAP from Health Advocate on Vimeo.

mental health counselor talking on the phone


Need Assistance? 888-645-1772

Colonial Life EAP Website
     Click here to visit

EAP Member Newsletter
     Read Newsletter Here